Hospital of St Cross

Hospital of St Cross 2022-08-12 Person 5 5 0

I believe my physio was called Laura. She was so welcoming, she really listened and asked great questions. She showed an honest and open character, not pretending to have all the answers and being proactive to find them. Laura had a little more time for my appointment than usual because she had a cancellation, rather than rushing me out to make the most of her additional time, she took the opportunity to dive further into my case which I really appreciated.

When I arrived the receptionist left me waiting for quite some time until a man who was not on reception flagged it up. I was asked to book in again at reception at the end of my session but the receptionist had left. I think the receptionist I needed to see was not the Rugby department but Warwickshire team (I hope that makes sense- left desk, not right).

Hospital of St Cross 2022-08-08 Person 5 5 0

Staff were kind and friendly and kept me informed throughout the whole of my appointment.

nothing

Hospital of St Cross 2022-07-26 Person 5 5 0

Good service

Nothing

Hospital of St Cross 2022-06-22 Person 5 5 0

The staff was kind and really helpful. The first session exceeded my expectations and provided me with the best services by giving me simple explanations and made me understand what the underlying issue might be. I have been advised to use the PhysiApp to practice and track my exercises and in case I have any questions just drop a message and then Dr Pete would give further recommendations if necessary.

n/a

Hospital of St Cross 2022-03-30 Person 5 5 0

Hospital of St Cross 2022-03-30 Person 5 5 0

Hospital of St Cross 2022-03-30 Person 5 5 0

Appointments kept to time, shared care discussion exercises were clearly explained.

My initial appointment took a long time to get - I think because of covid backlog.

Hospital of St Cross 2022-03-30 Person 5 5 0

Understood my symtpoms and has talked my exercises accordingly.

Hospital of St Cross 2022-03-23 Person 5 5 0

Service was good and effective.

Supply red wine.

Hospital of St Cross 2022-03-23 Person 5 5 0

I was able to get an appointment very gently. I was also given exercises which helped strengthen may { }.